A Digital Framework for Industry 4.0 by Ana Landeta Echeberria

Author:Ana Landeta Echeberria
Language: eng
Format: epub
ISBN: 9783030600495
Publisher: Springer International Publishing

The opportunity for digital technologies to create new businesses is real, and a quarter of respondents expect Digital Transformation to launch new products and services. General Electric is pushing an Internet of Things service strategy that will help it tell customers how to schedule maintenance and avoid part failures, improving operations. The company expects it will sell services related to maintaining its products.

Of course, more efficient products may well reduce demand for new GE goods. But William Ruh (as cited in Fitzgerald et al. 2013), vice president of software at General Electric, notes “there’s upside for us in the services. We can grow on the services side, and they’re winning and we’re winning.”

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