I Shouldn't Be Telling You This: Success Secrets Every Gutsy Girl Should Know by Kate White
Author:Kate White [White, Kate]
Language: eng
Format: epub, mobi
Tags: Non-Fiction, Business, Self Help, cookie429, Kat, Extratorrents
ISBN: 0062122126
Publisher: HarperCollins
Published: 2012-09-18T00:00:00+00:00
{ 18 People Principles: Because Now You Really, Really Need Them }
No matter how well you handle your actual job, you won’t be able to optimize it if you don’t learn to handle people well, too. I’ve already talked about how to deal effectively with both your boss and the people who report to you, but there are all sorts of other people you come into contact with each day, including colleagues on your level in your immediate area; coworkers in other departments who are below, above, or equal to you in rank; your boss’s boss; people outside your own company, such as clients, whom you must interact or do business with; and support personnel both inside and outside your workplace. If you travel for business, that includes everyone from flight attendants to desk clerks at hotels.
Though those people—let’s call them coworkers just to make it easier—don’t leap out of bed each morning thinking of ways to make you a star, they often play a key role in how successful you will be in your job and your career.
In many ways, coworkers help make a job exciting and fun (some of my closest friends are men and women I once worked with), but, let’s be honest, they can also present plenty of challenges. Unlike with a boss, there’s no strict protocol you can fall back on, and, unlike with people who report to you, you generally don’t have a lick of authority with them. That’s why you need to master people skills. And it’s especially important as you reach the first levels of success. The more power and responsibility you have, the more you will be interacting with people outside your area—people you hope to collaborate with, for instance, or people you may need something from but who aren’t necessarily required to give it.
Unfortunately, there also may be more people gunning for you once you’re a success. If you have something they want, such as power or a killer idea, they may not hesitate to come after it. The workplace can be a jungle at times—filled with tigers, snakes, and jackals!
The good news is that once you master some basic people skills (aka rules of the jungle), you can rely on them forever because people tend to be fairly predictable. Here are the best rules I know for interacting with coworkers based on what I’ve learned by trial and error and from watching people better at it than I am.
Principle #1: Almost everyone wants to feel good about him- or herself. It’s a very simple principle, and acting with it in mind will make you much more effective—whether you’re negotiating with your boss’s assistant for time on his calendar or you’re part of an interdepartmental committee of people who are all on your level. Whenever possible, acknowledge the other person’s expertise and your respect for it. It’s the difference between saying “You gotta figure out what’s wrong with my AV setup!” and “You’re such a whiz with this stuff. I’m sure you can figure out what’s wrong.
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