Sources of Power: How People Make Decisions by Gary Klein
Author:Gary Klein
Language: eng
Format: mobi
Published: 2013-08-02T07:21:00+00:00
The point of this exercise is to show how much perceptual experience is needed to carry out tasks that may seem simple because they can be reduced to rules and procedures. We are often fooled into thinking that the procedures are going to be carried out easily. In fact, procedures often take much experience to interpret. Rules tell you that when a certain condition occurs, initiate a certain action. The trick is knowing when the first condition has occurred. The recipe can state, "When it is brown on top, take it out of the oven," but brown on top is not so obvious. Brown on top stretches from "just starting to change color" all the way to "beginning to smoke."
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