The Last Lecture by Randy Pausch Jeffrey Zaslow

Author:Randy Pausch, Jeffrey Zaslow [Zaslow, Randy Pausch, Jeffrey]
Language: eng
Format: epub, pdf
Publisher: ePub Bud (www.epubbud.com)
Published: 2008-04-07T16:00:00+00:00

I've also collected techniques for keeping unnecessary calls shorter. If I'm sitting while on the phone, I never put my feet up. In fact, it's better to stand when you're on the phone. You're more apt to speed things along. I also like to have something in view on my desk that I want to do, so I have the urge to wrap things up with the caller.

Over the years, I've picked up other phone tips. Want to quickly dispatch telemarketers? Hang up while you're doing the talking and they're listening. They'll assume your connection went bad and they'll move on to their next call. Want to have a short phone call with someone? Call them at 11:55 a.m., right before lunch. They'll talk fast. You may think you are interesting, but you are not more interesting than lunch.

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